Need some help?
If you have any questions or are experiencing any difficulties with the website please check out the Common Questions and Answers or fill out the form and we’ll get back to you as soon as possible.
Support
Common Questions and Answers
Here are a few of the most common questions and answers we recieve - please see if any of thse answer your questions
How can I change my password?
Go to your account page and click the change password button.
What happens if I decide to cancel my membership?
Not a problem at all. We have set up our platform giving you full control of your membership subscription. You can easily cancel right from your account in the My Account section and there will be no further charges to your credit card.
Once you cancel, you will have access to your current month until the end of that monthly billing cycle, and no further content will be delivered into your account beyond your cancelation. At the end of that billing cycle, there will be no further access of the material from InnerSanctuaryOnline.org.
Is all of the content available right away or is it time-released (drip fed)?
If you choose the annual option, you will have access to ALL of the material, including all 300 article insights and all 12 eBooks immediately. If you choose the monthly option, then the article insights and eBooks are dripped (become accessible) to you monthly.
Can I upgrade to an annual membership later?
Absolutely. This can be done in your member’s account here
Can I keep all of my resources in my account to maintain confidential viewing?
Most definitely. In fact, this is partly why we developed this platform for you, so you would have a place to learn about domestic violence without downloading this material onto your computer. We clearly understand and appreciate your need for privacy. Domestic violence is a serious matter and we get it.